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~ Unlock Account
You can use the unlock account operation undo an account lock. If you have changed your decision to lock an account, you can use this operation to reverse the lock. We recommend that you read about our object based data structure which will explain how unlock account differs from the standard domain unlock.
When you use the unlock account operation, be aware of the following:
You will receive confirmation from the Automaton if the operation is successful. In addition, a notification email will be sent to the registrant of the domain name.
You will receive an error from the Automation if the operation is unsuccessful. For help identifying and resolving an unsuccessful operation, see our error messages page.
When you use the unlock account operation, be aware of the following:
-
Use of this operation is governed by our anti-abuse guidelines. Make sure you are familiar with these guidelines before unlocking an account.
How to unlock an account:
- Create a new email message to applications@nic.uk
- Use the subject TAG Account Unlock (replace TAG with your tag name in capital letters).
- Use the following template in your email message:
operation: unlock
account-id:
lock-type:
Notes:
- The lock-type may be 'investigation' or 'opt-out'.
- It is mandatory to include values for all the fields in this template. For more information on template fields, see our field definitions.
- To unlock more than one account, you can repeat the account-id: field separated by a blank line up to 100 times.
- PGP sign and send the email.
You will receive confirmation from the Automaton if the operation is successful. In addition, a notification email will be sent to the registrant of the domain name.
You will receive an error from the Automation if the operation is unsuccessful. For help identifying and resolving an unsuccessful operation, see our error messages page.
More pages
- Acceptable Use Policy
- Automaton Options
- Automaton Testbed
- Deprecated Fields
- Error Messages
- Field definitions
- FAQ
- Email notifications
- Operations Overview
- ~ Create
- ~ Delete
- ~ Fork
- ~ List
- ~ Modify
- ~ Query
- ~ Receive
- ~ Release
- ~ Renew
- ~ Tag list
- ~ Lock - investigation
- ~ Lock - opt-out
- ~ Unlock
- ~ Unrenew
- ~ Bulk
- DNSSEC Operations
- PGP Key
- Responses
Related contacts
For questions from our members and registrars Telephone: 01865 332233 Email: support@nominet.org.uk To make a payment Telephone: 01865 332348 Email: payments@nominet.org.uk Emergency out of hours support for registrars Telephone: 01606 866663
If you need any more advice, request a call back and discuss your query with one of our advisors.
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